Refund Policy
2Way Ink Refund Policy
Tania Alvarez Ramos
Last Update một năm trước
Tip: Bookmark this resource article & the Refund landing page to stay up to date with 2Way Ink Refund policy.
Objective:
All approved refunds will require "High" priority ticket status.
Use this article to answer chat/email tickets from our clients.
below are the terms for accepted returns & the team that will process refunds.
2Way Ink Returns:
All returns must be postmarked within ninety (90) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
2Way Ink, L.L.C.
Attn: Returns
RMA #00008
53 Hamlin Street
Providence, RI 02907
United States
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange.
Please allow at least one (1) days from the receipt of your item to process your return or exchange.
Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
● Items not purchase in our online store
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note:
● No visible damages to purchase item.
SUPPORT:
If you have any questions concerning our return policy, please contact us at:
(401)552-3565
email: [email protected]
email: [email protected]
