Frequently Asked Questions

TIP: Bookmark this article to assist our common asked questions.

1. Do you really offer free shipping if you don't approve the personalization within the hour of me sending the email?
   
2. Do you engrave stationary items without a purchase?
   
3. What are your shipping options?
   
4. How can I contact a 2Way Ink support agent?
   
5. Where are your Terms of Use and Privacy Policy?
   
6. Can I review my overall experience?
   
7. Do you accept custom requests for 3D printing orders?
   
8. What is the average time of delivery?
   
9. More about 2Way Ink | Terms-of-Service

Yes! Our team of email junkies are anxiously excited to review and approve your stationary designs. Unfortunately if they happen to be great work life balancers like our crew, our clients win by us covering shipping costs!

Yes we do! Our 2Way Ink crew members will send you a Pre-Paid Weight Restricted* Label for your the notebook you wish to personalize.

Flat-rate shipping rate is $8.88 for all orders over 2lbs. Complimentary shipping is offered only to clients who check out with no stationary items from our inventory. max-weight 50lbs. Weight restriction cap is 2 pounds for all orders receiving weight-restricted labels. Orders over 2lbs will be given a 25% discount.

No, You can Call us at (401)552-8515, chat with us 24-7, and email us at [email protected].

We value transparency. Review 2Way Ink Terms of Use and Privacy Policy

Yes! We value all client feedback! Give us your honest feedback to help us continue grow and expand, send us your review!

Currently we do not take in orders for custom 3D printed items. However we will be adding that service at a later date.

Currently we do not take in orders for custom 3D printed items. However we will be adding that service at a later date.

9. Did this FAQ list helped you with your inquiry today?

Please call us at (401)552-8515, chat with us 24-7, and email us at [email protected] and a 2Way Ink agent will answer your questions.

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TIP: Visit our Terms of Service page to address inquiries regarding refunds, privacy, & more.